Centre for Conflict Resolution International
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Centre for Conflict Resolution International
Helping people resolve workplace conflict worldwide


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Conflict Facilitation for Teams

Conflict Facilitation for Teams (PDF)

Conflicts frequently involve numerous personalities and perspectives and can negatively impact an entire work group or team. These complex and potentially disruptive conflicts need to be addressed in a positive and productive manner. CCR International's Conflict Facilitation process provides the necessary focus, support, and structure to assist groups in working through divisive and challenging issues.

CCR International's Conflict Facilitators are impartial guides that help work groups and teams navigate through contentious issues. The Facilitator will assist the group in working through difficult issues by moderating discussions, establishing communication guidelines, balancing participation, providing feedback, and keeping discussions focused on the issues so that the group can move forward. The Facilitator oversees the process and progress of the team's communication to alleviate tension and work towards solutions that are agreeable to everyone in the group.